Payment and delivery

Full terms and conditions

4 Payment

Online store payments are processed through Stripe. Customers can use the payment methods enabled in the store and shown at checkout and on the payment methods page. Payment is made as required by the selected method, and strong customer authentication may be required.

Any separate charges, the credit provider and the credit terms for a credit, invoice or instalment payment method are disclosed before that method is accepted. These methods are not available unless shown as available in the online store.

Jasitech is the seller of the products and the party to the sales contract. Customers should contact Systemtech customer service about products, deliveries, returns and complaints.

5 Availability and delivery

Shipit is used to arrange deliveries. Available carriers, services and delivery charges are shown at checkout.

Orders are delivered using the methods available at checkout to the addresses and regions for which the store offers delivery. Delivery areas and restrictions are disclosed on the delivery methods page and, at the latest, when the ordering process begins.

Product availability and the estimated delivery time are shown before ordering. Products held in Systemtech’s own stock and products ordered from a supplier may have different delivery times. A supplier’s reported stock balance does not mean that the product is in Systemtech’s own stock.

If an order contains products with different delivery times, the delivery time for the order and the terms of any partial delivery are explained before ordering. No additional charge for a partial delivery is made without the customer’s consent.

If delivery is delayed or a product availability problem arises, the customer will be informed of the situation and the revised delivery estimate without undue delay. A substitute product will not be supplied without the customer’s agreement. Consumers retain their statutory rights to require delivery, set a reasonable additional period where necessary, terminate the contract when the legal requirements are met and claim compensation. If no delivery time has been agreed, goods are delivered to the consumer without undue delay and no later than 30 days after the contract is concluded.

In consumer sales, Systemtech is responsible for loss and damage in transit until the customer, or a person designated by the customer other than the carrier, has received the product. This applies to the delivery methods offered by the online store.